Terms & Conditions

London Timber Supplies (LTS)
Last updated: September 2026

These Terms & Conditions apply to orders placed with London Timber Supplies (LTS) through our website, email, telephone, WhatsApp or sales team, and to your use of this website.

We mainly supply business customers. If you are buying for business purposes, by placing an order you confirm that you have authority to bind your business to these Terms. If you are a consumer (buying as an individual for personal use), different legal provisions, such as rights of cancellation, may apply, and nothing in these Terms limits your statutory consumer rights. We may update these Terms from time to time; changes apply to orders placed after the updated date.

Part A – Orders, Delivery & Returns

1. Orders & Product Information

Product descriptions, specifications, dimensions, coverage and images are provided as guidance and may be subject to manufacturer updates.
Customers should check that the selected product is suitable for the intended application before ordering.
Where technical information is critical to a project, customers should confirm the specification with the manufacturer or an appropriately qualified professional.
Product availability is subject to current stock and supplier availability.
Some products may be sourced specifically for an individual order and may therefore have different cancellation or return conditions.

Equivalent Products

Where the originally ordered product becomes unavailable, LTS may offer an equivalent product.

Equivalent products may be from a different manufacturer or brand.
The proposed alternative will be selected based on comparable technical specification and intended application.
Customers will be informed before an alternative product is supplied.
If a suitable alternative cannot be provided, the available options will be discussed with the customer.

2. Pricing & Payment

Website prices are subject to change and may be affected by manufacturer, supplier, transport and market price changes.
Where a supplier price changes after an order has been placed but before the goods have been sourced or dispatched, LTS may need to review the price with the customer before proceeding.
Promotional, trade, account and special pricing may be subject to specific conditions.
No surcharge is added to consumer debit or credit card payments, in line with UK payment regulations. Where a customer cancels, amends or reschedules an order without adequate notice, or a delivery cannot be completed for reasons within the customer's control, LTS may, at management's reasonable discretion, apply a charge to recover costs incurred, including non-refundable payment processing fees. This charge is applied together with the cancellation, restocking, failed-delivery and redelivery charges in Sections 4, 5, 6 and 11, and no cost will be charged twice. Where reasonably practicable, we will tell the customer about any charge before it is applied. This does not affect consumers' statutory rights.
Customers remain responsible for providing accurate billing and payment information.

VAT

All prices are in GBP. Prices are shown exclusive or inclusive of VAT as stated on the website, and UK VAT is added at the applicable rate where it is not included.
Certain products may qualify for a reduced or zero rate of VAT where the required evidence is provided. Please speak to our sales team if you believe this may apply to your order.

Price Changes

Timber and sheet material prices can change with supply and market conditions. Where an order is affected by a supplier or market price increase:

We will notify the customer where applicable, before the order is dispatched.
The revised price may need to be accepted before the order proceeds.
Where cancellation is available, any refund will be handled in accordance with these Terms & Conditions and applicable law.
If we discover a pricing error on our website or in a quote after you have placed an order, we will contact you with the correct price. If the correct price is lower, we will charge the lower amount. If it is higher, you may proceed at the correct price or cancel for a full refund.
Where stock is running low and new stock has to be acquired at a higher price, the order may be subject to the new price, and we will tell you before proceeding.

3. Delivery

Standard Delivery

We currently deliver to addresses within the United Kingdom only.
Most deliveries are expected within 2–3 working days.
Some products or locations may require up to 5 working days or longer.
Delivery times are estimates and cannot be guaranteed.
Typical delivery hours are approximately 7:00 am–3:00 pm. We are unable to provide an exact delivery time on the day because of varying delivery routes and road and traffic conditions.
Delivery times may be affected by traffic, weather, supplier delays, stock availability, site access and other circumstances outside our reasonable control.
Once an order has been placed, we will normally contact the customer by email or phone with an estimated delivery date. This is an estimate and not a precise arrival time.

Delivery Access

Customers are responsible for providing suitable access for the delivery vehicle.

Standard delivery is generally kerbside. Our delivery obligation is to the nearest accessible point at your address (for example, the kerb or driveway). Any offloading carried out by a driver is at the driver's own discretion.

You must ensure the delivery location is accessible to a heavy goods vehicle, including sufficient road access, removal of obstacles and any permits needed for delivery vehicles. You are responsible for having suitable equipment or manpower available to unload promptly on arrival. Special requirements (for example crane offload or timed delivery) must be arranged with us in advance and may incur additional charges.

Customers should advise us before delivery (for example in the order comments) if the site has:

Restricted vehicle access
Parking restrictions
Narrow roads
Height or weight restrictions
Loading restrictions
Permit requirements
Difficult access to the property
Restrictions on where goods can be unloaded

Drivers are not required to carry goods into a property, building or specific room.

4. Site Access, Parking & Additional Charges

Customers are responsible for ensuring that the delivery location is suitable for the vehicle and goods ordered.

Additional charges may apply where delivery requires:

Parking fees
Parking permits
Bay suspensions
Congestion or access charges
Special vehicle arrangements
Additional delivery attempts
Redelivery caused by customer/site circumstances
Additional handling or specialist unloading arrangements

Parking & Site Charges

Any customer-specific parking, permit or site charges required to complete the delivery may be chargeable to the customer.

Where a known charge can be identified in advance, we will communicate it where reasonably practicable.

5. Delivery Contact & Site Responsibility

Customers must provide:

A valid delivery address
A suitable contact number
A site contact where required
Any relevant delivery instructions
Information regarding known access or parking restrictions

The customer or nominated site contact should be available during the expected delivery period.

Where the delivery cannot be completed because:

Nobody is available,
Access is unsuitable,
The vehicle cannot safely reach the location,
The site is inaccessible,
The customer has not provided the required information,

additional delivery or redelivery charges may apply. Following a failed delivery, we will contact the customer to arrange a new delivery date; any applicable redelivery charge will be confirmed at that point. A delivery that cannot be completed because of lack of access, nobody being available to accept it or other customer-related issues is treated as a “wasted journey”, and re-delivery or return transport fees will apply. If a vehicle cannot safely reach or unload at the site, we may refuse to deliver at that time.

6. Cancellations, Amendments & Rescheduling

Amending or rescheduling an order: requests to change quantities, products or delivery dates should be made during office hours and, where the order has not yet been dispatched, loaded or otherwise committed, we will do our best to accommodate them. The same cut-off points and possible charges described in this section and in Section 11 (Delivery Changes & Out-of-Hours Requests) apply to amendment and rescheduling requests as well as cancellations.

Orders may generally be cancelled within 2 hours of being placed, provided the goods have not already been:

Specifically ordered
Allocated
Processed
Loaded
Dispatched
Sourced specifically for the customer

After this point, cancellation charges may apply.

LTS reserves the right to cancel an order after it has been placed, for example where a product is unavailable or a price or specification error is identified. Where we cancel an order, any amount paid for goods not delivered will be refunded.

Standard Restocking

For standard stocked products accepted for return:

A 30% restocking charge will normally apply.

This does not automatically apply to every product. It does not apply where the return is the result of an LTS error (for example, an incorrect or damaged item) – these are handled under Section 10 (Damaged, Missing or Incorrect Goods) at no cost to the customer.

7. Special-Order & Non-Stocked Products

Special-order, non-stocked, made-to-order and specifically sourced products may have different cancellation and return conditions. Cut-to-size, custom-finished and specially manufactured items cannot normally be cancelled once production or procurement has begun, except where they are faulty or the error is ours.

These products may:

Be subject to higher restocking charges
Be non-returnable
Be non-refundable once ordered from the supplier
Have additional supplier-specific cancellation charges

Customers should confirm the applicable conditions before ordering if they are unsure. If you are not sure whether a product is non-returnable or non-refundable, please email [CONFIRM: LTS sales email] and our sales team will advise.

Timber & Specialist Products

Certain timber and specialist products may have different restocking requirements.

For example, specialist, veneered or imported sheet materials may be subject to a restocking charge higher than the standard 30%. Goods that by their nature cannot be reused or resold, such as cut timber, are non-returnable.

The applicable charge will depend on the product and supplier conditions.

Deposits & Bulk Orders

For special orders we may require a deposit or full prepayment before processing. Large-quantity orders (for example full loads or bulk purchases of commodity materials) may be subject to additional terms, a longer lead time and a deposit. We decide case by case what counts as a bulk order, taking account of volume, value and product type. Bulk orders may not be eligible for cancellation or return once confirmed, particularly where stock has been committed or received for your order, and any agreed cancellation may incur a fee to cover our costs or losses.

8. Returns

Returns are subject to LTS approval and the conditions applicable to the product.

Before arranging a return:

Contact the sales team.
Provide the relevant order details.
Confirm the reason for the return.
Do not send goods back without receiving return instructions.

Business customers have no automatic right to return goods because of a change of mind. We may agree to take back standard stock items at our discretion, in writing and in advance, subject to these conditions. Where goods are not faulty or damaged, the customer is responsible for return transport or collection costs. Where we arrange collection, the cost is deducted from the refund; the collection/return haulage fee is typically a minimum of £45 + VAT per collection and may be higher depending on volume and location. Original delivery charges are not refunded. These charges cover handling, inspection and administration. Any restocking or handling charge imposed by a manufacturer will be passed on.

Agreed returns should be made within 14 days of our authorisation unless otherwise agreed, with goods unused, resalable and in their original packaging. The customer bears the risk of loss or damage in transit and should pack and insure goods accordingly. We may inspect returned goods and refuse a refund or exchange if they have been used, cut, damaged or are incomplete. Returns made without authorisation, or that arrive damaged through poor packing or handling, may be refused or refunded at a reduced amount.

Returned goods must be:

In suitable condition
Safely stored
Accessible for collection
In the condition required for resale, where applicable

Nothing in these Terms & Conditions affects statutory rights relating to faulty, damaged or incorrectly supplied goods. Where applicable, this also includes statutory cancellation rights available to consumers under the Consumer Contracts Regulations 2013.

9. Collections

Where LTS agrees to collect goods:

Collections will normally only be made from the original delivery address.

Customers must ensure that the goods are:

Accessible
Safely stored
Ready for collection
Available at the agreed collection time

Additional collection, transportation or restocking charges may apply.

10. Damaged, Missing or Incorrect Goods

Customers should notify LTS as soon as reasonably possible and, for business customers, within 2 working days of delivery, by email to [CONFIRM: LTS sales email] if goods are:

Damaged
Missing
Incorrect
Different from the agreed order

Please provide:

Order number
Product details
Description of the issue
Photographs where appropriate

This allows the team to investigate and arrange the appropriate next step. Please do not dispose of or destroy allegedly faulty goods, as we may need them returned for testing or to process a claim with our supplier or courier. Please inspect goods before use or installation: using or altering goods beyond what is needed to discover a defect may be treated as acceptance and limit your remedies, other than for latent defects that could not be discovered immediately.

If goods are confirmed to be damaged, defective or not as ordered, we will, at our option, repair, replace or refund the affected items at our cost, and we will refund reasonable return shipping costs or arrange collection at our expense. Refunds are made to the original payment method within 14 days of our agreement that a refund is due or of receiving the returned goods, whichever is later. Delay in reporting an issue may make it harder to investigate or resolve. This does not affect your statutory rights.

11. Delivery Changes & Out-of-Hours Requests

Requests to amend, reschedule or cancel a delivery should be made during normal office hours.

Important: Requests received by email or WhatsApp outside office hours will normally be treated as received on the next working day.

This means that sending a request outside office hours does not automatically stop a delivery that has already been scheduled or processed.

If the order has already been dispatched, loaded or otherwise committed, additional charges may apply.

12. Customer Responsibilities

Customers are responsible for:

Providing accurate delivery information.
Providing suitable site access.
Advising us of known restrictions before delivery.
Ensuring someone is available where required.
Providing suitable arrangements for unloading.
Checking product suitability and specifications where required.
Providing accurate contact information.
Advising us of any special site requirements before delivery.

13. Delivery Vehicle & Unloading Requirements

The vehicle required for delivery depends on the product, quantity, dimensions, weight and delivery location.

Some products may require:

A larger vehicle
A curtain-sided vehicle
A vehicle with a suitable load length
Tail-lift access
Pallet handling equipment
Specialist unloading arrangements

Where the product dimensions or weight make standard delivery unsuitable, LTS may contact the customer to discuss an alternative delivery arrangement.

14. Website Information

We make reasonable efforts to keep website information accurate, complete and current.

However:

Product images may differ slightly from the physical product, and natural timber varies in colour and grain.
Manufacturer packaging may change.
Product specifications may be updated by manufacturers.
Stock availability can change.
Prices may change without prior notice.

Where technical or project-critical information is required, customers should confirm the current specification before ordering. Information on this website is not an offer, an undertaking or a representation, and should not be regarded as an infallible guide to the products and services shown.

15. Limitation & Events Outside Our Control

LTS will make reasonable efforts to fulfil orders and deliveries as agreed.

We cannot be held responsible for delays or failures caused by circumstances outside our reasonable control, including:

Supplier delays
Manufacturer shortages
Transport disruption
Traffic
Severe weather
Road closures
Access restrictions
Industrial action
Government or local authority restrictions
Fire or explosion
War, terrorism or civil unrest
Epidemics or pandemics and related government action
Disruption to supply chains or inability to obtain materials, fuel or utilities
Other unforeseen operational circumstances

We are not liable for errors or mishaps caused by third parties.

If such an event affects an order, we will contact the customer as soon as reasonably possible, our obligations are suspended for the duration, and we will make reasonable efforts to reduce the impact (for example by sourcing from another supplier). If the event continues for so long that the contract becomes impossible to perform, either party may cancel the affected order by written notice. Amounts paid for goods not yet delivered will be refunded, and neither party will have further liability for the cancellation.

16. Important Delivery & Order Notes

PLEASE NOTE

Standard deliveries are generally kerbside.
Customers are responsible for confirming suitable site access.
Parking, permits and customer-specific site charges may be chargeable.
Standard stocked product returns may incur a 30% restocking charge (this does not apply where the return is an LTS error).
Special-order and non-stocked products may have different or higher charges.
Cut-to-size, custom and specialist products may have specific return conditions or be non-returnable.
Collections are normally made from the original delivery address.
Out-of-hours cancellation, amendment and rescheduling requests are normally processed from the next working day.
Delivery times are estimates and cannot always be guaranteed.

17. Before You Order

For larger, specialist or project orders, customers should confirm:

Product specification
Quantity
Delivery address
Site access
Vehicle requirements
Offloading requirements
Parking/loading restrictions
Required delivery date
Return/cancellation conditions
Any special-order conditions

If you are unsure about any of these points, please speak to our sales team before placing the order.

18. Contact

For questions regarding orders, deliveries, products, returns or these Terms & Conditions:

London Timber Supplies (LTS), a trading name of Construction Warehouse Ltd (company number 13759864)
Registered office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF
[CONFIRM: LTS sales email and telephone number] – or use our Contact Us page

Our team can also be contacted through the available WhatsApp channel.

19. Governing Law

These Terms & Conditions, and any order placed with LTS, are governed by the law of England and Wales, and the courts of England and Wales will have jurisdiction over any dispute, unless otherwise required by law. Where you are buying for business purposes, the courts of England and Wales have exclusive jurisdiction (if you are based in Scotland or Northern Ireland you may also bring proceedings in your local courts, but English law still applies), and the UN Convention on Contracts for the International Sale of Goods does not apply.

Part B – Contract, Payment, Liability & Legal Terms

20. Quotations, Orders & Contract Formation

Quotations. Any quotation or price list is an invitation to treat, not a binding offer. Quotes are valid for the period stated (or 30 days if none is stated) and are subject to stock availability. We may correct typographical or clerical errors in prices or specifications without liability.
Placing an order. You may order through our website, by email or by phone. Your order is an offer to buy goods from us. We may accept or reject any order. A binding contract is formed only when we send an order confirmation or dispatch the goods; payment or an order acknowledgment alone is not acceptance.
Right to decline or cancel. We may decline an order before acceptance, for example because of a pricing error, stock unavailability or credit requirements. If we have accepted an order but must later cancel (for example because of unforeseen stock issues or errors), we will notify you and promptly refund any payment for undelivered items. We will not be liable for compensation beyond that refund.
Your information. You are responsible for the accuracy of the information in your order (such as specifications, quantities and delivery address) and we are not liable for losses caused by errors or omissions in it. Drawings or specifications you supply for custom orders are treated as approved by you, and changes may incur additional cost.
Changes after acceptance. Changes or cancellations after acceptance are subject to Section 6 and our agreement. Where we agree to a cancellation or significant reduction in quantity, we may require you to pay for the loss, costs and expenses we incur, including the cost of materials already ordered.

21. Payment Terms, Trade Credit & Late Payment

Payment. Payment is due in full, in cleared funds, before dispatch unless you have an approved credit account. We accept major credit and debit cards, bank transfer and other methods as advertised, and may delay delivery until payment is confirmed. Card payments are processed through secure payment gateways and we do not store card details in a way accessible to us.
Trade credit accounts. To buy on credit you must apply for a trade credit account. Credit is granted at our discretion, subject to credit checks and references, and we may set or vary credit limits and payment terms. Unless otherwise agreed in writing, credit-account invoices are payable within 30 days of the invoice date. We may withdraw credit or reduce a limit at any time, especially if you default or your credit standing changes.
Late payment. Time of payment is of the essence. If you fail to pay by the due date, we may suspend or cancel pending deliveries and withdraw discounts. Interest accrues on late payments at 8% per annum above the Bank of England base rate from the due date until payment in full, calculated daily and claimable before and after any court judgment, and we may also recover our recovery costs.
No set-off. You must pay all amounts due without set-off or deduction, except as required by law. We may set off sums we owe you against sums you owe us.

22. Title & Retention of Title

Ownership of the goods remains with us until all sums you owe us for the goods (and any other goods we have supplied to you) have been paid in full in cleared funds, even if you have taken delivery. Once full payment is received, title passes to you.

Until title passes, you hold the goods as our bailee and must keep them safe, secure and insured, and store them so that they remain identifiable as our property. You may use or resell the goods in the ordinary course of your business before title passes, provided that any sale is at full market value and you hold the proceeds on trust for us up to the amount you owe us for those goods. This does not entitle you to return the goods (except as allowed under Section 8) or to delay payment on the ground that title has not passed.

23. Limitation of Liability (Business Customers)

This section applies to customers buying for business purposes. Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, breach of the terms implied as to title by the Sale of Goods Act 1979, or any other liability that cannot lawfully be limited or excluded, and nothing in these Terms limits your statutory consumer rights.

Implied terms. To the extent permitted by law, and except as expressly set out in these Terms, we exclude conditions, warranties and terms implied by statute or common law. We will aim to supply goods that match their description and are of satisfactory quality, but we give no guarantee beyond the remedies in these Terms. This exclusion applies only to the extent permitted by the Unfair Contract Terms Act 1977.
Overall cap. Our total liability to you for claims arising out of or in connection with your order or the goods supplied, whether in contract, tort (including negligence) or otherwise, will not exceed the price paid for the goods in question. Where a claim relates to specific items, liability is limited to the cost of those items.
Indirect loss. We are not liable for indirect, special or consequential loss, or for loss of profit, revenue, business, contracts or opportunities, loss of anticipated savings, damage to goodwill or reputation, or loss of data. You should insure against such losses if they are a concern. We are also not liable for installation or labour costs you incur because of faulty goods, beyond the value of the goods themselves.
Specific exclusions. We are not responsible for defects or damage resulting from normal wear and tear or the natural characteristics of materials; misuse, or improper storage or handling (for example storing timber in unsuitable conditions causing warping); failure to follow our or the manufacturer's instructions or industry good practice; alteration or repair of the goods without our written consent; or specifications or materials you provided. Advice we give on storage, application or use is followed at your own risk unless we have agreed a consultancy service.
Delay or non-performance. We are not liable for loss caused by delay or failure to deliver where this results from a cause beyond our reasonable control (see Section 15). Our liability in that case is limited to refunding payment for undelivered goods.
Your use of the goods. We supply goods for your business use or resale, and you are responsible for how you use or resell them. Except as set out in these Terms, we are not liable to third parties for claims arising from your use, resale or incorporation of the goods. You agree to indemnify us against claims, losses or damages for which we are held liable because of your acts or omissions in relation to the goods, except to the extent we are at fault.
Insurance. Our prices and liability are set on the basis that our liability is limited as described in this section. We maintain appropriate product liability insurance, and you are responsible for insuring risks beyond these Terms or above the liability cap.
Survival. This section continues to apply after the contract is completed or ends.

24. Intellectual Property & Website Use

Website content. All content on our website (including text, descriptions, images, graphics, logos and software) is owned by or licensed to London Timber Supplies and protected by copyright, trade mark and other intellectual property laws. You may not use our name, logo or content without our prior written consent, except to identify our products or place an order. You may temporarily download or print content for personal or internal business use when deciding on purchases, but must not republish, distribute or exploit it commercially without permission.
Use of the site. You agree to use the website lawfully and for its intended purpose. You must not introduce viruses or other malicious material, or attempt unauthorised access to the site or its servers. We may restrict or end your access if we suspect misuse.
Third-party links. Our website may link to third-party websites (for example manufacturer specifications). We have no control over, and accept no responsibility for, those sites, and you follow such links at your own risk.
Reviews and user content. If the site allows reviews or comments, you must not post anything unlawful, offensive or infringing. We may moderate, edit or remove user content, and may use reviews and feedback for marketing. By posting content you grant us a non-exclusive, royalty-free licence to use it. We are not responsible for views expressed in user content.

25. Privacy, Data Protection & Cookies

Compliance. We handle personal data in line with the UK GDPR and the Data Protection Act 2018, and collect and use it only to fulfil orders, provide services, process payments and as described in our Privacy Policy, which forms part of these Terms. We have appropriate measures in place to protect personal data.
Data we collect and use. We may collect contact names, business and delivery addresses, email addresses, phone numbers and payment details, and, for trade account customers, information needed for credit checks. Please keep your details accurate and up to date. We use your data to process and deliver orders and manage your account, including sharing necessary details with payment processors and delivery companies. We may send order updates and, where you have consented or are an existing customer (in line with PECR), marketing about our products; you can opt out at any time.
Sharing. We do not sell or rent your personal data to unrelated third parties. We may share data with service providers acting for us (for example IT hosting, analytics and mailing services) under confidentiality, and may disclose data where required by law or to prevent fraud.
Your rights. You have rights to access, correct, delete, restrict or object to processing of your personal data, and to data portability, in the circumstances set out in data protection law. For how to exercise them, see our Privacy Policy or contact us.
Cookies. Our website uses cookies and similar technologies to provide functionality (for example staying logged in and keeping items in your basket), for analytics, and, with your consent, for marketing. You can manage cookie preferences through the cookie banner or your browser settings. [CONFIRM: link to the cookie policy page, if one exists]
Security. We use appropriate technical and organisational measures to protect personal data, and card payments are handled by PCI-compliant third-party processors. No method of internet transmission or storage is completely secure, so we cannot guarantee absolute security. If a data breach affects your personal data, we will notify you and the ICO as required by law.

26. General Provisions

Severability. If any provision of these Terms is found to be invalid, illegal or unenforceable, it will be deleted or limited to the minimum extent necessary, and the rest of the Terms remain in force.
No waiver. A failure or delay in enforcing any provision is not a waiver of our rights. A waiver is effective only if in writing and signed by our authorised representative.
Entire agreement. These Terms, your order confirmation and any documents expressly referred to (such as our Privacy Policy) are the entire agreement between you and us for the sale of the goods. You have not relied on any statement or representation that is not set out in these Terms (other than fraudulent misrepresentation). Samples, drawings and descriptions are for general information only and do not form part of the contract unless expressly agreed.
Third-party rights. A person who is not a party to the contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms. This does not affect any right or remedy of a third party that exists independently of that Act.
Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign, transfer or subcontract ours to a competent third party (for example appointing a logistics partner) provided this does not reduce the guarantees given to you.
Notices. Notices under the contract must be in writing and sent to the address or email last provided by the other party; notices to us go to our registered office or the official email on our website. A notice is treated as received: if sent by prepaid post, two business days after posting; if delivered by hand or courier, on the day of delivery; and if sent by email, on the day of sending if before 5:00 pm on a business day, otherwise the next business day (provided no error message is received).
Contracting entity. London Timber Supplies is a trading name of Construction Warehouse Ltd, a company registered in England under number 13759864, with registered office at 167–169 Great Portland Street, 5th Floor, London, W1W 5PF. Invoices and payments are handled through this entity.
Headings. Section headings are for convenience only and do not affect interpretation.

27. Product-Specific Conditions

Product-specific, supplier-specific or project-specific conditions may apply to your order. These Terms & Conditions are intended as a clear summary of the standard commercial and delivery conditions applicable to LTS orders. If you have any questions about these Terms or an order, please contact our team through our Contact Us page.